In Oemmebi company, total quality is a conscious choice and an unavoidable requirement. Proceedings and choices are aimed at obtaining the certification of quality managing systems. Listening to the needs of customers helps the application of our company’s procedures and this leads to a progressive optimization of our results also obtained by keeping close relationships with suppliers, by working in team and exploiting at best human resources. The company already obtained UNI EN ESO 9002 certification and in 2003 it also obtained UNI EN ESO 9001 certification. This proves the effectiveness of the quality-oriented policy the company has chosen to apply and follow .